Last updated: January 15, 2025
1. Acceptance of Terms
By accessing or using EdOneSolutions services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access the service.
2. Description of Service
EdOneSolutions provides AI-powered enterprise SaaS solutions including business automation, advanced analytics, cloud infrastructure management, and related services through our platform and APIs.
3. User Accounts
Registration
You must provide accurate, complete information when creating an account. You are responsible for maintaining the security of your account credentials.
Account Responsibility
You are responsible for all activities that occur under your account and must notify us immediately of any unauthorized use.
4. Acceptable Use
You agree not to:
- Use the service for illegal activities or to violate any laws
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service or servers
- Use the service to transmit harmful, offensive, or inappropriate content
- Reverse engineer, decompile, or disassemble our software
- Exceed API rate limits or abuse system resources
5. Subscription and Billing
Payment Terms
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law.
Price Changes
We may change subscription prices with 30 days' notice. Changes apply to subsequent billing periods.
Suspension
We may suspend access for non-payment or violation of these terms after appropriate notice.
6. Intellectual Property
Our Rights
EdOneSolutions retains all rights, title, and interest in our platform, software, and related intellectual property.
Your Content
You retain ownership of your data and content. You grant us a license to process and store your data solely to provide our services.
7. Data and Privacy
Your use of our service is also governed by our Privacy Policy. We implement enterprise-grade security measures to protect your data.
8. Service Level Agreement
Uptime Guarantee
We guarantee 99.9% uptime for our platform. Service credits may apply for downtime exceeding this threshold.
Support
Support availability varies by subscription tier. Enterprise customers receive priority support and dedicated account management.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EDONESOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
10. Indemnification
You agree to indemnify EdOneSolutions against any claims arising from your use of the service or violation of these terms.
11. Termination
By You
You may terminate your account at any time through your account settings or by contacting support.
By Us
We may terminate accounts that violate these terms or for business reasons with appropriate notice.
Effect of Termination
Upon termination, your access will cease and we will delete your data according to our data retention policy.
12. Governing Law
These terms are governed by the laws of [Jurisdiction] without regard to conflict of law provisions. Any disputes will be resolved through binding arbitration.
13. Changes to Terms
We may modify these terms at any time. We will notify users of material changes via email or platform notifications. Continued use constitutes acceptance of updated terms.
14. Contact Information
For questions about these terms, contact us at:
Email: legal@edonesolutions.com
Address: EdOneSolutions Legal Department, 123 Innovation Drive, Tech City, TC 12345
15. Severability
If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.